A dedicated partner for the business of care bdm@rcihealthcare.com ↗
RCI HEALTHCARE
REVENUE CYCLE. REIMAGINED.

Care comes first.
We take care
of what follows.

Expert support for the work behind every claim. Bring focus to your billing, confidence to your follow-ups, and clarity to your revenue cycle.

Medical billingAR & denialsCredentialing
Two flowing metallic green loops forming a connected cycle
RCI / CONNECTED CARE01 — 06
Every detail connected.FROM CREDENTIALING TO COLLECTIONS
A CONTINUOUS COMMITMENT TO YOUR PRACTICE
Your practice.
Our shared priority.

A focused partnership for billing operations, outstanding claims, and provider enrollment.

↘
WHAT WE DO

One partner.
A complete perspective.

Choose support for a specific challenge or bring your billing workflows together with one partner.

01 ↗

Medical billing

Support for charge entry, claim submission, rejection correction, and billing follow-through.

Discuss billing →
02 ↗

Physician & hospital AR

Accounts receivable follow-up across all physician specialties and hospital inpatient and outpatient accounts, with clear next actions for unpaid claims.

Discuss your AR →
03 ↗

Denial management

Investigate denial reasons and support corrections, reconsiderations, and appeal workflows.

Discuss denials →
04 ↗

Payment posting

Post insurance payments and adjustments, reconcile remittances, and flag discrepancies.

Discuss posting →
05 ↗

Provider credentialing

Coordinate payer enrollment applications, documentation, follow-ups, and practice updates.

Discuss enrollment →
06 ↗

Benefits & authorization

Verify eligibility and benefits, coordinate authorization requests, and track approved dates, visits, and units.

Discuss verification →
SPECIALTIES WE SUPPORT

Different specialties.
The same attention to detail.

Every care setting has its own billing challenges. Our support connects day-to-day follow-up with insights that help you decide what to address next.

01 / SPECIALTY SUPPORT

Chiropractic

Support for chiropractic billing, payer enrollment, benefits verification, claim follow-up, and payment reconciliation.

INSIGHTS WE CAN PROVIDE

Visit utilization, recurring denial reasons, unpaid visits, and payer payment patterns.

Discuss your requirements ↗
02 / SPECIALTY SUPPORT

Psychiatric & mental health nurse practitioners

Billing and credentialing support for PMHNP practices, including psychiatric visits, psychotherapy-related workflows, and telehealth claim follow-up.

INSIGHTS WE CAN PROVIDE

Provider enrollment gaps, telehealth claim issues, denial trends, and outstanding balances by payer.

Discuss your requirements ↗
03 / SPECIALTY SUPPORT

Emergency services

AR and denial support for emergency department facility and professional claims, including payer follow-up and coordination of coding or documentation reviews.

INSIGHTS WE CAN PROVIDE

Downcoding trends, coverage and coordination-of-benefits issues, high-balance denials, and appeal status.

Discuss your requirements ↗
04 / SPECIALTY SUPPORT

Physical therapy

Support for therapy benefits checks, authorization tracking, recurring visit billing, and follow-up on unpaid or denied claims.

INSIGHTS WE CAN PROVIDE

Authorized versus billed visits, unit discrepancies, authorization expiry dates, and payer-specific denial patterns.

Discuss your requirements ↗
05 / SPECIALTY SUPPORT

Occupational therapy

Billing support for occupational therapy practices, with attention to benefit limits, authorized services, documentation requests, and payment follow-up.

INSIGHTS WE CAN PROVIDE

Visit and unit utilization, missing authorization details, documentation-related denials, and aging receivables.

Discuss your requirements ↗
06 / SPECIALTY SUPPORT

Speech therapy

Support for speech therapy claim workflows, benefit verification, authorization follow-up, and coordination of payer documentation requests.

INSIGHTS WE CAN PROVIDE

Remaining authorized visits, unresolved claim edits, recurring denial categories, and collection trends.

Discuss your requirements ↗
07 / SPECIALTY SUPPORT

Behavioral health & ABA

Support planning for behavioral health and ABA billing workflows, including eligibility, authorization tracking, provider enrollment, and claim follow-up.

INSIGHTS WE CAN PROVIDE

Authorized units versus billed units, provider enrollment readiness, service-date mismatches, and denial trends.

Discuss your requirements ↗
08 / SPECIALTY SUPPORT

Non-emergency medical transportation

NEMT billing and AR support, including trip documentation review, payer or broker claim follow-up, denials, and payment reconciliation.

INSIGHTS WE CAN PROVIDE

Unpaid trips, mileage or trip-detail discrepancies, authorization gaps, and payment variances by payer or broker.

Discuss your requirements ↗
09 / SPECIALTY SUPPORT

Hospital inpatient & outpatient AR

Accounts receivable support for hospital inpatient and outpatient accounts, including UB-04 claim follow-up, denials, appeals, secondary billing, medical-record requests, and payment review. Work high-balance and aged accounts with clear escalation priorities.

INSIGHTS WE CAN PROVIDE

AR aging by facility and payer, high-balance priorities, resolution action trends, and payments received after follow-up.

Discuss your requirements ↗
10 / SPECIALTY SUPPORT

AR across all physician specialties

Accounts receivable support across all physician specialties: aging review, claim-status checks, payer follow-up, denial resolution, appeals, secondary billing, and payment reconciliation. Prioritize unpaid claims and document the next action for each account.

INSIGHTS WE CAN PROVIDE

Rejection trends, unresolved denials, payer turnaround, outstanding balances, and opportunities to improve follow-up priorities.

Discuss your requirements ↗
11 / SPECIALTY SUPPORT

Radiology benefits & authorization

Benefits verification and prior authorization support for radiology and diagnostic imaging, including MRI, CT, ultrasound, and other ordered studies. Confirm coverage, network status, patient cost-sharing, and payer authorization requirements; coordinate submissions and follow-ups with the referring practice and imaging facility.

INSIGHTS WE CAN PROVIDE

Pending imaging authorizations, approved procedure and service-date alignment, authorization expirations, site-of-service discrepancies, and missing clinical documentation requiring practice follow-up.

Discuss radiology support ↗
Our reporting is shaped around your practice’s available billing data and agreed service scope.
SUPPORT ACROSS SPECIALTIES

Benefits verification & prior authorization

Confirm eligibility, benefit details, patient cost-sharing, visit limits, and authorization requirements. Coordinate authorization requests and follow-ups, track approved dates and units, and flag items requiring practice attention.

WHAT YOUR TEAM CAN SEE
  • Pending requests and upcoming authorization expirations
  • Approved visits or units compared with utilization
  • Coverage gaps and requests awaiting documentation
  • Denials linked to eligibility or authorization issues

Benefit verification and authorization do not guarantee claim payment.

THE RCI PERSPECTIVE
“
Behind every
claim is a practice
counting on it.
RCI HEALTHCARE ↗
ABOUT US

Your work is personal.
So is our approach.

RCI Healthcare works with healthcare practices to support the administrative and financial workflows that keep care moving.

Our focus is straightforward: understand your process, act on outstanding work, and keep you informed about what needs attention.

01

Built around your workflow

Define responsibilities around your systems, priorities, and practice needs.

02

Communication with purpose

Keep open items, follow-up actions, and escalation needs visible.

Get to know your billing partner ↗
HOW WE WORK

Thoughtful from the start.
Accountable at every step.

A simple, collaborative path from understanding your needs to managing the work.

01

Understand

Discuss your practice, payer mix, existing systems, and current challenges.

02

Align

Agree on service scope, access requirements, responsibilities, and reporting.

03

Act

Work the agreed priorities with documented follow-ups and clear escalation paths.

04

Review

Review progress together and adjust priorities as your practice evolves.

A FEW THINGS TO KNOW

A clearer picture.
Before we begin.

Good partnerships start with the right questions.

Can we start with just one service?+

Yes. Start with a defined need such as AR follow-up, denial management, payment posting, or credentialing. We’ll discuss the scope before work begins.

How do you get to know our practice?+

We begin with your current workflow, payer mix, systems, and priorities. Together, we define responsibilities, access requirements, and how progress will be communicated.

Can you work with our billing software?+

Tell us which platform your practice uses. We’ll review compatibility, access, and workflow requirements during the initial consultation before confirming the engagement.

How do we request a proposal?+

Email bdm@rcihealthcare.com or call +1 630-620-9755 with a brief description of your practice and the services you need. Please leave patient information out of your initial enquiry.

LET’S TALK ABOUT YOUR PRACTICE

Let’s make room
for better possibilities.

Tell us where you need support. Let’s start with a conversation.

Email our team ↗